Hi ede
Welcome back, we miss you. It was very boring here without you.
I brought the scanner online and it was a USA model through a registered reseller by Autel USA. I called USA tech support and they told me to send it to their Long Island, NY address. I sent it in Fedex overnight and they shipped it out the following day back to me. A brand new unit and they even updated it for me before they shipped it out because by the time I got it back the updates had expired the day before.